Conflict resolution is the set of communication skills and leadership tools for dealing with disagreements and reaching agreement. At InterCoast Colleges it is addressed in a general education course.
What it covers
The catalog states: “This general education course addresses communication skills for dealing with disagreements.”
Students examine tools that leaders use to define problems, choose a strategy, follow a process, show respect for and listen to others. Students learn to appreciate cultural differences and the role of emotion in conflict in order to reach agreement and achieve closure.
Conflict resolution also appears among the leadership techniques a personal leadership course requires: “The course focuses on introducing and demonstrating a variety of techniques/applications required for problem identification and problem solving, team building, conflict resolution and negotiation, written and interpersonal communications and leadership/management development.”
Which program covers it
In InterCoast Colleges’ Bachelor of Applied Science — Addiction Studies program, conflict resolution is covered in the course BUS319, Conflict Resolution in Leadership.
The Bachelor of Applied Science — Addiction Studies outline lists BUS319 Conflict Resolution in Leadership at 45 clock hours (45 lecture, 0 laboratory) and 3 semester credits.
Prerequisites for BUS319: none.
Nearby subjects include crisis prevention and management, clinical supervision in counseling, and integrated care for co-occurring disorders, all in the Bachelor of Applied Science — Addiction Studies program.
This topic is covered in the Bachelor of Applied Science — Addiction Studies program at InterCoast Colleges.