Complaint Procedure is the set of steps an institution sets out for reporting an incident of discrimination or harassment and having that report reviewed and resolved.
What the catalog says
“InterCoast strongly encourages any victim of discrimination to report the incident in a timely manner.”
“InterCoast prohibits retaliation against those who file a complaint or third-party report, or otherwise participate in the investigative and/or disciplinary process (e.g., as a witness).”
“A complaint may be withdrawn or resolved before the procedure is completed.”
On where a report goes: “Any other incident of harassment or discrimination should be reported promptly…”
“While there is no time limit for reporting, reports of discrimination should be brought forward as soon as possible.”
“In general, an investigation may last up to 30 days from the date that written notice of the investigation was sent to the complainant and respondent.”