Student Grievance Procedures are the stepped process by which a student brings forward a difficulty or complaint and has it heard, reviewed and decided.
What the catalog says
The catalog states: “Students who encounter difficulties, problems, or have complaints should, either orally or in writing, request an individual conference with the instructor or staff member to discuss the matter within 48 hours of the incident.”
The catalog states: “If a satisfactory resolution to the problem is not reached, the aggrieved party should make an appointment to speak with the Program Director.”
The catalog states: “Within 14 calendar days upon receipt of the written information, the Campus President will schedule a Grievance Committee hearing.”
The catalog states: “No retaliation of any kind shall be taken against a student for participating in the complaint or grievance process.”
Where it applies
InterCoast Colleges’ catalog states this under “STUDENT GRIEVANCE PROCEDURES” (p. 65).
The catalog states: “The student grievance procedures set forth below do not apply to complaints of alleged discrimination.”